Privacy Policy
Actionable Insights Privacy Notice
Last Updated: 03rd September 2026
This website, mobile site, and related digital services (the “Platform”) are operated for the purpose of supporting the Actionable Insights platform and associated trial programmes.
Actionable Insights is powered by the innovation arm of one of South Asia’s largest apparel manufacturing ecosystems. The platform helps organizations generate meaningful sentiment analysis and business insights using publicly available customer reviews and feedback sources.
Insights generated through Actionable Insights are based on publicly available customer reviews and feedback. The platform does not access your organization’s internal systems, private databases, customer records, or confidential business information unless separately agreed and explicitly authorized.
This Privacy Notice explains how we collect, use, store, share, and protect personal information provided through the Platform in connection with the Actionable Insights Tool Development and Brand Partner Trial Programme. It also explains the rights available to individuals under applicable privacy and data protection laws.
We are committed to processing personal data lawfully, fairly, transparently, and in accordance with applicable data protection requirements, including the General Data Protection Regulation (GDPR), the Sri Lanka Personal Data Protection Act (PDPA), and other applicable privacy laws, where relevant.
By accessing or using the Platform, and by submitting your personal information, you acknowledge that you have read and understood this Privacy Notice and consent to the collection and processing of your information for the purposes described herein.
We may update this Privacy Notice from time to time to reflect changes in legal, regulatory, operational, or business requirements. Any updates will be published on the Platform and will take effect from the date of publication.
This Privacy Notice should be read together with the applicable Terms of Use governing the Platform.
What Information We Collect
Active Collection
We may collect personal information that you voluntarily provide when you register interest in the Actionable Insights Trial Programme, request a demonstration, participate in meetings or workshops, complete surveys, correspond with us, or otherwise engage with the Platform.
The personal information collected may include:
Full name
Business email address
Business telephone number
Company, organization, or brand affiliation
Job title, designation, or professional role
Country or region
Apparel category
Annual revenue range
Any additional information voluntarily provided through enquiries, forms, meetings, surveys, correspondence, or trial-related communications.
We will collect only the personal information that is relevant, adequate, and limited to what is necessary for the purposes described in this Privacy Notice.
Passive Collection
When you visit or interact with the Platform, certain technical and usage information may be collected automatically to support website functionality, security, performance monitoring, analytics, and user experience improvements.
Such information may include:
IP address and general location information
Device type, browser type, and operating system
Language preferences
Date and time of access
Pages visited, referring website, and navigation patterns
Cookie identifiers and similar technical information.
Where possible, we will use aggregated, anonymized, or de-identified information for analytics and service improvement purposes.
Using Information
We may use the personal information collected through the Platform and trial engagement activities for the following purposes:
To assess and manage expressions of interest in the Actionable Insights Trial Programme;
To contact prospective brand partners regarding demonstrations and programme updates;
To evaluate eligibility, suitability, and potential collaboration opportunities;
To administer, operate, and manage trial-related activities;
To respond to enquiries, requests, and communications;
To collect feedback and improve the functionality, quality, and usability of the Actionable Insights solution;
To conduct internal reporting, governance, compliance, audit, and business administration activities;
To comply with applicable laws, regulations, contractual obligations, and lawful requests.
We will not process personal information for purposes that are incompatible with those described in this Privacy Notice without providing further notice or obtaining consent where required by law.
Legal Basis For Processing
Where required by local law, you may have the right to access, update or request that we delete your personal information. To inform us of inaccuracies or changes to your personal information, please use the below contact information to reach out to us. We will, in accordance with applicable law, update, grant access to, or delete such information. Please note, requests to correct, transfer or delete personal information are subject to applicable legal, ethical reporting, or document retention obligations imposed on us.
When you provide us with your information, you acknowledge that this information may be stored, transferred, and processed on servers located anywhere in the World, including either inside or outside of the USA, Singapore or the European Economic Area.
Sharing Information
We may share personal information only where necessary and appropriate for the purposes described in this Privacy Notice. Recipients may include:
Authorized project members, business teams, technical teams, marketing teams, legal teams, privacy teams, and compliance teams;
Approved service providers supporting website hosting, data management, communications, analytics, security, technology operations, or trial administration;
Professional advisers, auditors, insurers, regulators, law enforcement agencies, or other authorities where disclosure is required or permitted by law.
We do not sell, rent, trade, or disclose personal information to third parties for their independent marketing purposes. Any service providers or third parties acting on our behalf are required to comply with appropriate confidentiality, security, and data protection obligations
Protecting Information
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, unlawful processing, accidental loss, alteration, disclosure, misuse, or destruction.
These measures may include, as appropriate:
Role-based access controls and need-to-know access principles
Authentication and authorization mechanisms
Secure storage, transfer, and transmission practices
Confidentiality obligations for personnel and service providers
Information classification, handling, and data protection controls
Incident response, and governance procedures
Although reasonable and appropriate safeguards are applied, no system, transmission method, or storage environment can be guaranteed to be fully secure. We will continue to take reasonable steps to protect personal information in line with applicable security and privacy requirements.
Cookies And Similar Technologies
The Platform may use cookies and similar technologies to support website functionality, understand user behavior, measure engagement, diagnose technical issues, enhance user experience, and improve the Platform.
You may configure your browser settings to manage, block, or delete cookies. However, certain features of the Platform may not function properly if cookies are disabled.
Find out more about our cookie policy www.beyondinsights.io/cookies-policy.html
Choices And Privacy Rights
Subject to applicable law, you may have the following rights in relation to your personal information:
Right to be informed about how your personal information is processed;
Right of access to your personal information;
Right to request correction or rectification of inaccurate or incomplete personal information;
Right to request erasure or deletion of personal information, where legally applicable;
Right to restrict or object to certain processing activities;
Right to withdraw consent where processing is based on consent;
Right to data portability, where applicable;
Right to lodge a complaint with a competent data protection supervisory authority.
Requests to exercise privacy rights may be submitted using the contact details provided in the “Contact Us” section. We may be required to verify your identity before responding to such requests. Certain rights may be limited by applicable legal, regulatory, contractual, audit, or record retention obligations.
International Users And Transfers
Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allowing to use and collect your personal information in accordance with this Privacy Policy.
Storage And Retention
Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, including trial administration, business engagement, legal compliance, regulatory compliance, audit, dispute resolution, and record management purposes.
When personal information is no longer required, reasonable steps will be taken to securely delete, anonymize, or otherwise dispose of such information in accordance with applicable data retention, information security, and governance requirements.
Terms Of Use
Use of the Platform and participation in the Actionable Insights Trial Programme may be subject to additional terms, conditions, contractual arrangements, or programme-specific requirements. In the event of inconsistency between this Privacy Notice and any specific written agreement governing a trial engagement, the terms of the specific agreement may prevail to the extent permitted by applicable law.
Contact Us
If you have questions, comments, or concerns about this Privacy Notice, our privacy practices, or if you wish to exercise any rights available under applicable law, please contact:
Privacy Contact: Data Protection Officer / Privacy Office
Email: PrivacyOffice@masholdings.com
Organization: MAS Holdings (Private) Limited
Address: No. 199, Kaduwela Road, Battaramulla, Sri Lanka